All membership fees, event registrations, or donations made through the Greenherald Alumni Network website are non-refundable once payment is successfully processed.

Membership payments represent administrative and operational costs that enable alumni verification, platform access, and ongoing services. As such, refunds cannot be issued for change of mind, duplicate registration, or non-participation in events.

In the rare case of a technical error (such as duplicate payment, transaction failure, or system malfunction) verified by the payment gateway or bank, the Network may issue a partial or full refund at its sole discretion after internal verification.

Refund requests for valid cases must be submitted in writing within 7 calendar days of the transaction, along with proof of payment.

Approved refunds will be processed through the original payment method (via SSLCommerz) and may take 10–15 business days to reflect, depending on the financial institution.

The Greenherald Alumni Network reserves the right to amend this Refund Policy at any time to align with administrative or financial governance needs. Continued use of this site after any policy updates constitutes acceptance of the revised terms.